Privacy Policy

Privacy Policy

We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes the types of personal information we may collect, how we may use this information and when (under certain circumstances) we may disclose this information. This Privacy Policy also details the steps we have taken to secure your personal information.

By visiting our Site, you agree to the terms of this Privacy Policy.

We are not responsible for the content on, or privacy practices of, any other website to which this Site links or that links to this Site.

INFORMATION COLLECTION

Transitional Design respects and is committed to protecting your privacy.  We collect both personally identifiable information and non-personally identifiable information. A non-exhaustive list of examples of such information are name, shipping and billing addresses, phone numbers, email address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:

•Registration and Checkout. Before using certain parts of this Site or bidding on items, you must complete a registration form. When registering, you will be prompted to provide certain personal information, including but not limited to your name, shipping and billing addresses, home phone number, cell phone and email address. In addition, you may also be asked to provide optional demographical type information. These kinds of personal information are used for billing purposes, invoice fulfillment, communication with you about your invoice and this Site, pickup, and for internal marketing purposes. There may be instances, such as severe weather, that we will use the personal information to contact you.

•Email Addresses. Some areas of the Site allow you to enter your email address for purposes including, but not limited to obtaining a Bidder Profile on the Site. A valid email address is required in order to communicate important notifications throughout the bidding and payment process.

•Mobile Phone Numbers. A mobile phone number is required on our site for purposes including, but not limited to obtaining a Bidder Profile on the Site.  A valid mobile phone number is required in order to communicate important information if we are unable to contact the Bidder by email, or to contact the Bidder regarding payment and pickup.

•Cookies. Like most other websites, Transitional Design uses cookie technology throughout this Site and we may obtain certain types of information when your web browser accesses the Site or advertisements and other content served by or on behalf of the Site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with tighter security and customized content.

INFORMATION USE

•We may share information with companies that provide support services to us (such as a printer, mailing house, fulfillment company or web host) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

•We will use your personal information to communicate with you about your bidding activity and payment of invoices, and we may send you a confirmation email when you register/place an order with us.

•We may be required to disclose such information in response to subpoenas, court orders, requests from law-enforcement officials, or if we are otherwise required to disclose such information by law.

PROTECTING YOUR INFORMATION

We have taken several measures to guarantee that your invoice and your credit card information are safe and secure. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, any information you transmit to us is sent at your own risk.

Credit card information is captured and sent to a third party payment processing company which itself keeps credit card information secure. Credit card information is not stored on our server in any form. We and/or the third party payment processing company reveal only the last four digits of your credit card numbers when confirming an order. Of course, we and/or the third party payment processing company transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by emailing your request to Transitional Design’s Customer Support department. customersupport@transitionaldesign.net  Please clearly label the subject line “Opt Out / Corrections,” and do not email your credit-card information or other sensitive information.

OFFLINE COLLECTION, USE AND DISCLOSURE OF INFORMATION

Your payment and personal information is always safe.  Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions.  It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.  The majority of information that we collect is obtained through our Site, and this Privacy Policy applies only to that online collection of personal information. We also collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to ask questions or to make payment. When someone calls, we will ask only for the personal information we need in order to answer the question or to process payment. When we need to store information (such as bidding information), we will enter it into our database through SSL encryption. (See the Protecting Your Information section above for more information).

POLICY CHANGES

We may change our Privacy Policy from time-to-time. We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current Privacy Policy. Once changes have been made to the Privacy Policy, your continued use of the Site will be considered your acknowledgement and acceptance of any such revisions to the Privacy Policy.

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue at customersupport@transitionaldesign.net


Transitional Design, A Division of NRB Consulting Services, LLC